Booking Policy

Thank you for choosing Wednesdays Coach. We are committed to providing high-quality, personalized advocacy and consultation services. Please review the following policies before scheduling your appointment.

Scheduling

Appointments are available by advance booking only. Your appointment is not confirmed until payment has been received and you receive a confirmation email.

Payment

Full payment is required at the time of booking to reserve your appointment. Services will not begin until payment has been successfully processed.

Document Submission

For services requiring record review, including IEPs, 504 Plans, evaluations, meeting preparation, and consultations, all relevant documents must be uploaded within 24 hours of submitting your payment.

Failure to submit documents within this timeframe may result in:

• Rescheduling your appointment to allow adequate preparation.

• Delays in the completion of your service.

• A shortened review period if documents are received late.

Clients are responsible for ensuring that all documents submitted are complete and legible.

Meeting Preparation

Please provide any meeting notices, draft IEPs, evaluations, prior meeting notes, correspondence, or other relevant records that will assist in preparing for your meeting.

Cancellations and Rescheduling

Appointments may be rescheduled with at least 24 hours' notice. Requests made with less than 24 hours' notice may be subject to a rescheduling fee.

No-shows or missed appointments without prior notice are non-refundable.

Refund Policy

Because time is reserved specifically for each client, payments for consultations, document reviews, and advocacy services are generally non-refundable once services have begun. Refund requests will be considered on a case-by-case basis at the sole discretion of Wednesdays Coach.

Client Responsibility

Clients are responsible for:

• Providing accurate and complete information.

• Uploading all requested documents on time.

• Arriving promptly for scheduled virtual or in-person appointments.

• Communicating any scheduling conflicts as soon as possible.

Scope of Services

Wednesdays Coach provides educational advocacy, consultation, coaching, and training services. These services are not legal representation and should not be construed as legal advice.

Questions

If you have questions before booking or are unsure which service best meets your needs, please contact us before scheduling. We are happy to help you select the service that best supports your educational advocacy goals.